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Sunday, July 28, 2013

Leading Readers to Water….Guerilla Marketing for RA

Presented by Helen Stewart, Kate Niehoff, Nancy McCully, Susan Gibberman, all from the Schaumburg Township District Library


Handouts and slide presentation are available at: http://www.schaumburglibrary.org/ala/

Walk the stacks with an eye to what the patrons are seeing. Really look. RA can take place on the floor and in everyday day-to-day transactions. Look up a book for a patron. Suggest additional titles. Start every conversation as a sales pitch.

Day to Day RA:
See: Duncan Smith “Readers Advisory as a Transformative Act” Toronto Library Association 2011
Standard RA interview tends to be:
REACTIVE “Have you got…<book title>?” Check Resources, provide response
LESS COMMON – but MORE fruitful
SUGGESTIVE Suggest additional titles patron might enjoy
ANTICIPATORY Suggest patron sign up for genre newsletter based on book
CONTRIBUTORY Encourage patron to rate on blog or goodreads or social networking
PARTICIPATORY Ask is patron is interested in joining (genre) book club
START the conversation USING INTERACTIONS AS A SALES PITCH
INSTIGATE and EXTEND the RA Conversation

 Shelf Talkers:
Example: Post in front of shelves: ‘If you like John Grisham, You might also like…” and list authors and books.
Definition: Printed card or other sign attached to a store shelf to call buyers attention to a particular product displayed in that shelf. Also called "shelf screamer."
Recommend www.shelfwiz.com Why? The “Flip-up” style. Doesn’t impede shelvers. Easy access to items, easily changed, comes with inserts and templates.
Use for: Recommendations, Read-Alikes, Coming Soon alerts. Incorporate QR codes linking to your Fiction pages.
Other ideas? www.shelftalkers.com

Dress Up Displays:
Library users are often overwhelmed trying to choose from the huge selection of books. Merchandising and displaying the library's collection in inventive ways is essential to get maximum use out of the materials. Ask colleagues for temporary loan of any props. Pinterest has great inspiration boards for ideas.



Book News Notice Board:
This board is similar to one you might see for movies. It features what is newly released.
Easy to populate with colorful reviews, articles, lists , community book events etc.
Pages from:
Book Section "Entertainment Weekly"
Book Recommendations from People Weekly
Articles or reviews from USA Today Books
Copies of items from Bookpage
Literary happenings in your area
Library literary programs of note


Book Series:
Consider stickering the spines (or insides) – if you have space. Very helpful. Or use a shelftalker. Ask shelvers to shelve in sequence. You are doing the work for the patron.



Read-Alikes:
Target does a great job of pointing their readers in new directions. Use stickers to point readers in new directions--at the end of the book they just finished..

Form-Based RA

THEORY:
Face to face discussion between reader and librarian may work under ideal conditions, but there needs to be a rethinking of how readers services are offered in libraries. General disconnect between the THEORY of RA Service and how it goes in practice.
SOLUTION: Form Based RA
SOURCES:
"Improving the Model for Interactive Reader’s Advisory Service“ by Neil Hollands, Reference and User Services Quarterly 2006 "Expanding the RA Conversation" by Joyce Sarick, Booklist, October 2012
"Take the RA Talk Online" by Neal Wyatt, Library Journal, February 2008
Trendsetters, and example: Williamsburg Regional Library
ADVANTAGES
Readers can fill them out at their leisure, and staff members have the time and resources to search out a range of suggestions.


  Read-Alike Guidance:
Bookmarks &/or inserts:


Annotated Book Inserts

Annotated book inserts allow for a more accessible snapshot of the book content.

A Pew Research Center report indicated that 84% of parents say libraries are important because libraries help promote the love of reading and books as well as offer programs for children. But how many of those parents use the library for their own purposes? Pictured is a set up a display of popular reading materials for adults near the children’s room at the Schaumberg Public Library:

Programs:
In addition to author programs and book club extensions, consider expansions of typical book talks. Some of these include:
Wuthering Bites – which provided inspiration for book club recipes and tastings with related books
Tis the Season – the best of seasonal reading (with cookies)
Culinary Fiction – best of food fiction with food inspired by the books (not including chocolate pie from The Help).
Fifty Shades of Racy Reading – providing “hot” alternative read-alikes, serving chocolate and sparkling apple juice substituting for champagne
Around the World in 80 Reads – patrons travel the world with books inspired by the destination stops
You may have noticed a running theme of food in some of these programs. With apologies to W. P. Kinsella, “If you feed them, they will come.” When you have a program, make sure that any books mentioned or related to the program are prominently displayed nearby.
Beyond these programs, we have also advanced beyond our command
A “crime scene” program presented by two Chicago police-officers-turned authors
A book valuation program similar to Antiques Roadshow
“Book Notes,” a musical program of songs inspired by literature

Exterior Resources:

Also: www.stopyourkillingme.com for mystery and thriller readers.
Link here: 

(Pictures and information are taken from the handouts and slideshow.)

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